Refund policy

Due to the made-to-order nature of our products, we currently only accept returns or exchanges for damaged, defective, or incorrect items.

If your item arrives damaged, defective, or incorrect, please contact us within 30 days of receiving your order at support@redeemedperformanceco.com with your order number and photos of the issue.

If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can evaluate the issue and make it right.

Non-returnable items
Because each item is made to order, we cannot accept returns or exchanges for size changes, buyer’s remorse, or incorrect items ordered by the customer.

Exchanges
We only replace items if they are defective, damaged, or incorrect.

Refunds
If approved, your refund will be processed to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.